Assistant General Manager JobGrove City, OH
Apply Now
Apply Now
Back to All Jobs
Why You'll Love This Job
We are seeking a highly motivated and passionate Assistant General Manager to join our team. This is a dynamic leadership role designed for an individual who thrives in a fast-paced environment, is driven by results, and is committed to delivering exceptional guest experiences.
Benefits:
As the AGM, you will partner closely with the General Manager to lead daily hotel operations, drive financial performance, and develop a high-performing team. This position plays a critical role in ensuring operational excellence, maximizing profitability, and maintaining brand and company standards.
*Must have previous Hotel Experience*Benefits:
- 401(k)
- Health insurance
- Dental / Vision insurance
- Life insurance
- Paid time off
- Team Member Discounts
Responsibilities
- Assist the General Manager in overseeing all aspects of hotel operations, including Front Desk, Housekeeping, Maintenance, F&B, and Sales support
- Drive revenue, control expenses, and maximize profitability while meeting or exceeding budget goals
- Review staff performance and establish accountability to ensure brand and company standards and procedures are met
- Work alongside staff in BOH and FOH to improve efficiency and determine areas of improvement and productivity
- Ensure compliance with brand standards, company policies, and safety regulations
- Act as Manager on Duty and handle guest concerns, escalations, and operational challenges effectively
- Establish, communicate goals, and provide feedback to motivate employees
- Adequately train all employees and schedule/assign duties/shifts
- Interview and hire staff and complete annual performance reviews
- Initiate disciplinary, or other staff-related actions in accordance with company rules and policies
- Engage with guests to establish outstanding service levels and effective problem resolution
- Inspect hotel rooms and public space for cleanliness and appeal
- Establish cost control procedures by analyzing vendors and financial
- Analyze financial information and establish efficient reporting & communication with the management company
- Drive execution of company initiatives, programs, and operational standards
- Foster a positive, productive, team-oriented work environment focused on results and continuous improvement
Skills & Qualifications
- Minimum of 3 years’ hotel experience in a supervisory role is required
- Must be highly motivated, self-directed, with strong initiative and desire for achievement
- Exceptional customer service skills required
- Must possess strong computer skills
- Excellent communication and presentations skills required
- Leadership abilities and experience required